Last fall, when I was manning a tradeshow, I had a Norman-esque experience with the shower in my hotel room. I wrote up this piece and distributed internally, intending to post it here, but this is the first time I took the chance. Enjoy!
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In the tradition of Don Norman in The Design of Everyday Things, here is a shower faucet handle that demonstrates truly ignorant design. This faucet was in my room at the WestCoast Anaheim Hotel at Automation Fair 2002.
A close-up of the engraved text, and another angle to help you see how it is constructed:
Which way do you turn it to get more hot water? Guess!
(Hover to see a tooltip that tells you which is the right one!)
